Informativa sulle spedizioni
Shipping Policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Times
| Region | Service | Delivery Time | Rate |
|---|---|---|---|
| United States & Mexico | Standard | 10-15 business days | $25.00 |
| United States & Mexico | Express | 5-8 business days | $38.00 |
| United States & Mexico | Economy | 8-12 business days | $30.00 |
| Canada | Standard | 10-15 business days | $25.00 |
| Canada | Express | 5-8 business days | $45.00 |
| Canada | Economy | 9-13 business days | $35.00 |
| EU | Standard | 12-16 business days | $20.00 |
| EU | Express | 6-9 business days | $30.00 |
| EU | Economy | 9-13 business days | $23.00 |
| Hong Kong, Taiwan & Macau | Standard | 5-8 business days | $80.00 |
| Hong Kong, Taiwan & Macau | Express | 1-2 business days | $150.00 |
| Hong Kong, Taiwan & Macau | Economy | 3-5 business days | $100.00 |
Free Shipping Enjoy free shipping on all orders over $200 USD, applicable to all regions.
Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow 2-3 business days for tracking information to be updated.
Customs & Import Duties International orders may be subject to customs fees, taxes, and import duties upon arrival. These charges are the sole responsibility of the buyer. Muttu is not responsible for any delays caused by customs clearance.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at muttu.official@hotmail.com within 7 days of the expected delivery date. We will do our best to resolve the issue promptly.