Welcome to Muttu! The terms “we”, “us” and “our” refer to Muttu. Muttu operates this store and website, including all related order information, content, features, tools, products and services, to deliver a curated shopping experience to you (the “Customer”, collectively the “Service”). This store is powered by Shopify to enable us to provide the Service to you.

These Terms of Service, together with all policies referenced herein (collectively the “Terms”), set forth your rights and liabilities when you use the Service. Please read these Terms carefully, as they contain critical information regarding your legal rights, including disclaimers and limitations of liability.

By accessing, using or interacting with our Service, you agree to be bound by these Terms and our Privacy Policy [Insert Link]. If you do not accept these Terms or the Privacy Policy, you must not access or use our Service.

By agreeing to these Terms, you represent that you have reached the age of majority in your state or province of residence, and you authorize any minor dependents under your guardianship to use the Service on any device owned, purchased or controlled by you.

To use the Service, including browsing our online store or purchasing any of our products or services, you may be required to submit certain information such as your email address, billing details, payment credentials and shipping address. You represent and warrant that all information you provide to our store is true, accurate, current and complete, and you hold all necessary rights to submit such information.

You bear full responsibility for safeguarding your account credentials and all activities conducted under your account. You may not transfer, sell, assign or license your account to any third party.

We have taken every reasonable effort to accurately display our products and services within our online store. Please note, however, that the colors and appearance of products may differ from what is displayed on your screen due to variations in your device model, display settings and configurations.

We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or match the depictions shown in our online store.

All product descriptions are subject to change without prior notice, and Muttu reserves all final interpretive rights. We retain the right to discontinue any product at any time, and we may limit purchase quantities of any product to any individual, region or jurisdiction at our sole discretion.

Submitting an order constitutes an offer to purchase. Muttu reserves the absolute right to accept or reject your order for any reason in its sole discretion. A binding order is only formed once Muttu confirms and accepts it, and acceptance is conditional upon our receipt and processing of your full payment. Please review all order details thoroughly before submission; once an order is accepted, Muttu may decline cancellation requests. If we reject, modify or cancel your order, we will attempt to contact you via the email address, billing address and/or phone number you provided at checkout.

All returns and exchanges are governed solely by our Refund Policy [Insert Link]. You represent and warrant that all items you purchase are solely for your personal or household use, and shall not be used for commercial resale or export.

All prices, discounts and promotions are subject to modification without prior notice. The price applicable to your order is the rate in effect at the time you place the order, which will be restated in your order confirmation email. Unless explicitly specified otherwise, listed prices exclude all applicable taxes, shipping fees, processing charges, customs duties and import levies.

Prices displayed in our online store may differ from prices at physical retail locations or third-party operated online marketplaces. We may run promotional campaigns from time to time that alter pricing, which are subject to separate promotional terms. If any promotional terms conflict with these Terms, the promotional terms shall control.

You agree to provide complete, accurate and up-to-date purchase, payment and account information when shopping at our store. You further agree to promptly update your account details including your email address, credit card number and expiry date to allow us to complete your transactions and contact you as needed.

You represent and warrant that: (1) All credit card information you submit is genuine, valid and complete; (2) You hold full legal authorization to use the credit card for the purchase; (3) Your credit card issuer will honor all charges incurred by you; and (4) You will pay all accrued charges at the listed prices, including shipping, processing fees and all applicable taxes where applicable.

We accept no liability for shipping or delivery delays. All delivery timelines are estimates only and not guaranteed. We shall not be responsible for any delays caused by carriers, customs clearance procedures or other circumstances beyond our reasonable control. Title to products and all risk of loss shall transfer to you immediately upon our handover of goods to the shipping carrier.

Our Service, including without limitation all trademarks, branding, text, visual content, images, graphics, product reviews, videos, audio materials, as well as their design, selection and arrangement, is the exclusive property of Muttu, its affiliates and licensors, and protected by United States and international patent, copyright and other intellectual property laws.

These Terms grant you a license to use the Service solely for personal, non-commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any materials contained within the Service. Nothing in these Terms shall be construed to grant you any patent, trademark, copyright or other intellectual property license or rights belonging to Muttu, Shopify or any third party, except as explicitly stated herein. Unauthorized use of the Service may violate federal and state intellectual property laws. Muttu reserves all rights not expressly granted under this Agreement.

The name, logos, product and service names, designs and slogans of Muttu are trademarks of Muttu, its affiliates or licensors. You may not use these trademarks without Muttu’s prior written consent. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing within the Service are trademarks of their respective owners.

You may be granted access to customer tools provided by third parties that form part of the Service. We do not monitor, control or exercise any authority over such third-party tools.

You acknowledge and agree that we provide access to these tools on an “as-is” and “as-available” basis without any representations, warranties, conditions or endorsements of any kind. We shall bear no liability whatsoever arising out of or related to your use of optional third-party tools.

Your use of any optional tools available on our website is entirely at your own discretion and risk, and you must ensure you review and accept the separate terms issued by the relevant third-party provider. We may roll out new features (including new tools and resources) as part of the Service in the future; all such new offerings shall also be deemed part of the Service and subject to these Terms.

The Service may contain materials and hyperlinks leading to websites owned or operated by third parties (including embedded third-party functionalities). We do not review or verify the content or accuracy of any third-party materials or websites you choose to visit. If you leave our Service to access such third-party platforms, you do so entirely at your own risk.

We shall not be liable for any damages or losses incurred when you access third-party websites or purchase/use any products, services, resources or content hosted on such third-party platforms. Please carefully review and understand the independent policies and terms of each third party before completing any transactions. All complaints, claims, inquiries or concerns regarding third-party products and services must be directed solely to the relevant third-party operator.

[Merchant Note: Do not delete or modify this section, as it accurately defines the relationship between Shopify and this store.]

Muttu is powered by Shopify to deliver our Service to you. However, all sales and purchases completed through our store are transacted directly with Muttu. By using the Service, you acknowledge and agree that Shopify shall bear no liability for any aspect of transactions between you and Muttu, including any injuries, damages or losses arising from purchased goods or services. You hereby fully release Shopify and its affiliates from all claims, damages and liabilities arising out of or connected to any purchases or interactions you conduct with Muttu.

All personal information collected via the Service is governed by our Privacy Policy, accessible at [Insert Link]. Certain personal data may also be subject to Shopify’s Privacy Policy, available at [Insert Link]. Your use of the Service confirms that you have read and understood our Privacy Policy.

As our store is hosted on Shopify’s infrastructure, Shopify will process your personal data related to your access and usage of the Service to operate and improve the platform. Information you submit via the Service may be transmitted to Shopify and third-party processors located outside your country of residence to fulfill service obligations. Please review our Privacy Policy [Insert Link] for full details on how Muttu, Shopify and our partners collect and utilize your personal information.

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans or other materials (collectively “Feedback”), you hereby grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise the rights granted under this license to operate, deliver, evaluate, enhance, improve and promote the Service, while performing our obligations and exercising our rights under these Terms.

You further represent and warrant that: (1) You hold all necessary rights to all Feedback you submit; (2) You have disclosed any compensation or rewards associated with submitting Feedback; and (3) Your Feedback complies with these Terms.

We are under no obligation to: (1) Treat your Feedback as confidential; (2) Provide monetary compensation for your Feedback; or (3) Respond to your Feedback.

We reserve the right (but are not obligated) to monitor, edit or remove any content that we determine in our sole judgment to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or violates these Terms.

You agree that your Feedback shall not infringe any third-party rights including copyright, trademark, privacy, publicity or other personal or proprietary rights. You also agree your Feedback shall not contain defamatory, illegal, abusive or obscene material, nor any computer viruses or other malicious software that may disrupt the operation of the Service or any associated website. You may not use false email addresses, impersonate another person, or otherwise mislead us or third parties regarding the source of any Feedback. You bear full responsibility for all Feedback you submit and its accuracy. We accept no liability or legal obligation for any Feedback posted by you or any third party.

Information displayed on the Service may occasionally contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery timelines and inventory availability. We reserve the right to correct any errors, inaccuracies or omissions at any time, and to modify, update information or cancel orders without prior notice, even after you have submitted your order, if such information is found to be incorrect.

You may only access and use the Service for lawful purposes. You shall not access or use the Service, directly or indirectly, for any of the following purposes: (1) Any unlawful or malicious activity; (2) Violating any international, federal, provincial, state statute, regulation, law or local ordinance; (3) Infringing or violating our intellectual property rights or the intellectual property rights of any third party; (4) Harassing, abusing, insulting, harming, defaming, disparaging, intimidating or injuring any of our staff or any other individual; (5) Disseminating false or misleading information; (6) Sending, knowingly receiving, uploading, downloading, using or redistributing any materials that violate these Terms; (7) Distributing or initiating the distribution of any advertising or promotional materials including spam, chain letters, junk mail or other similar solicitation content; (8) Impersonating or attempting to impersonate any other person or entity; (9) Engaging in any other conduct that restricts or inhibits any person’s use or enjoyment of the Service, or conduct that we determine may harm the interests of Muttu, Shopify or other Service users, or expose them to liability.

Additionally, you agree you shall not: (1) Upload or transmit viruses or any other malicious code that will or may disrupt the functionality or operation of the Service; (2) Copy, duplicate, extract, sell, resell or exploit any portion of the Service; (3) Collect or track other individuals’ personal information; (4) Distribute spam, phishing, deceptive emails or misuse the Service under false pretenses; (5) Use any robots, web scrapers, crawlers, data harvesting tools, automated devices, scripts, AI agents or manual automation to access the Service; (6) Interfere with, bypass or circumvent our security protocols, access authorization functions, robot exclusion headers or other safeguards implemented to restrict access to the Service.

If we determine you have breached any provision of these Terms, we reserve the right to suspend, disable or terminate your account at any time without prior notice.

14.1 This Section (“Agent Terms”) shall apply if you deploy, permit, enable or cause any Agent to access, use or interact with the Service. An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of any person or entity, or at their instruction, and operates on a user’s device with minimal or no direct human supervision. 14.2 No Agent may access or interact with the Service unless it consistently identifies itself and fully complies with the requirements set out in Section 14.4 below. Furthermore, no Agent may access or interact with the Service if we issue a restriction prohibiting such Agent activity. 14.3 We may implement technical countermeasures to limit any Agent’s ability to access and interact with the Service. 14.4 All Agents must comply with the following rules: (1) Disclose that the request originates from an Agent within the User-Agent string of all HTTP/HTTPS requests in the format: “Agent/[Agent Name]”; (2) Conceal or disguise the automated nature of access or interaction is prohibited, including simulating human browsing patterns or bypassing CAPTCHA and other human verification measures; (3) Truthfully respond to all prompts intended to distinguish human users from automated Agents; (4) Not circumvent or evade any safeguards designed to block, restrict, modify or control Agent access to the Service.

We reserve the right to terminate this Agreement or your access to all or any portion of the Service at any time in our sole discretion without prior notice. You shall remain liable for all outstanding charges accrued up to and including the date of termination.

Upon termination of these Terms, the following Sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions intended by their nature to remain effective after termination.

All information provided via the Service is for general reference only. We do not warrant the accuracy, completeness or usability of such information. You rely on all such materials entirely at your own risk. We accept no liability or responsibility to you, other Service visitors or any third party who may access this content for losses arising from reliance on such materials.

Unless explicitly stated otherwise by Muttu, the Service and all products offered through the Service are provided on an “as-is” and “as-available” basis without any representations, warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title and non-infringement. We do not warrant, guarantee or promise uninterrupted, timely, secure or error-free access to the Service. Certain jurisdictions prohibit the exclusion of implied warranties, so the above disclaimers may not apply to you in full.

To the fullest extent permitted by applicable law, Muttu, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, as well as Shopify and its affiliates, shall not be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs or similar damages, regardless of whether such claims arise under contract, tort (including negligence), strict liability or other legal theories, stemming from your use of the Service or any products obtained via the Service, or any other claim related to your use of the Service or products, including without limitation errors or omissions within any content, or any loss or harm arising from content or products posted, transmitted or otherwise made available through the Service, even if we have been advised of the possibility of such damages.

You agree to defend, indemnify and hold harmless Muttu, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from all third-party losses, damages, liabilities, claims and reasonable attorney fees arising out of: (1) Your breach of these Terms or any documents incorporated herein by reference; (2) Your violation of applicable law or any third-party rights; or (3) Your access to and use of the Service.

We will notify you of any indemnification claim, but failure to receive timely notice shall not release you from your indemnification obligations unless you suffer substantial prejudice as a direct result of delayed notification. We reserve the right to control all defense and settlement negotiations for such claims at your cost, including the selection of legal counsel. We will not enter into any settlement that imposes non-monetary obligations on you without your consent, which you shall not unreasonably withhold. You shall fully cooperate with the defense of any indemnification claim, including providing all relevant supporting documentation.

If any provision of these Terms is held unlawful, invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms. Such ruling shall not affect the validity and enforceability of all remaining provisions.

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

These Terms, together with all store policies and operational rules referenced on our website or in connection with the Service, constitute the entire binding agreement and understanding between you and Muttu governing your use of the Service, superseding all prior or contemporaneous oral or written agreements, communications and proposals between both parties (including all earlier versions of these Terms). Any ambiguity within these Terms shall not be construed against the drafting party.

You may not delegate, transfer or assign this Agreement or any of your rights and obligations under these Terms without our prior written consent, and any purported assignment without such consent shall be null and void. We may transfer, assign or delegate these Terms and all our corresponding rights and obligations without obtaining your consent or providing prior notice.

These Terms and any separate agreements entered into between us for the provision of the Service shall be governed and construed under the federal and state laws of the jurisdiction where Muttu’s headquarters is located. You and Muttu consent to submit to the exclusive personal jurisdiction of the courts within such jurisdiction.

All section headings used within this Agreement are for organizational convenience only and shall not limit or alter the meaning of any provision contained herein.

The latest version of these Terms of Service will be permanently available for viewing on this page. We reserve the right to update, amend or replace any portion of these Terms at our sole discretion by posting revised versions on our website. It is your responsibility to regularly review our website for updates. We will notify you of any material revisions to these Terms as required by applicable law, and such changes shall take effect on the date specified in the notification. Your continued access to or use of the Service following the posting of revised Terms constitutes your acceptance of such changes.

If you have any questions regarding these Terms of Service, please email us at muttu.official@hotmail.com. Our contact details are as follows: [Insert Legal Business Name] Email: muttu.official@hotmail.com